TERMS AND CONDITIONS

The Bath House is a registered Limited Liability New Zealand company. All prices are in New Zealand dollars.

Please read our various terms and conditions before you buy any product from us.

We use the latest Internet Service Provider and Bank encryption software within a secure server. This means when you buy from us online you can be sure your purchases on this site are secure.

If you have any enquiries please e-mail us at shop@thebathhouse.co.nz, or click here to send us a message.

The Bath House’s Warranty

Should you discover any defects in your product, please call us or contact us through our Website contact link, so that we can arrange a replacement once we receive the returned item.

Replacement Guarantee

We also provide a 1 (ONE) year replacement guarantee against manufacturing defects. When replacements are not available, we may provide a complete refund at our discretion.

The Bath House Privacy Policy

Any personal information provided by you, the user of this website is kept by us for the purposes of contact and shipping only and will not be distributed to third parties.

Payment Policy

Processing of all Credit Card transactions occurs immediately within the Bank. That means the card details you enter are safe because they go directly into the banking system and are not stored or cached by us. The Bank hosts this Website’s payment page and it has 128-bit encryption security. Before you are returned to our web site, you will receive instant confirmation that your transaction has been approved or declined.